Fireplace Safety, Compliance & Installation
Explore our international fireplace compliance documentation, installation guides, manufacturing & delivery information.
Minimal by design, magnetic by presence — the Osiris Cylindrical Bioethanol Fireplace is a freestanding column fire feature engineered for landscapes, courtyards, guesthouses, garden walkways, and luxury interiors alike. Its sleek matte-black metal cylinder cradles a crystal-clear glass flame guard through which a clean-burning real bioethanol flame dances, becoming a focal point wherever it stands. Both the diameter and height are available on a fully bespoke basis, so this piece integrates precisely into your project. Browse our outdoor fireplaces collection or explore the full designer fireplace range to complete your space.
- Real-Flame Bioethanol Burner — Clean-burning alcohol fuel; no flue, no smoke, no gas line required
- Glass Flame Guard — Cylindrical borosilicate glass shield for wind protection and a dramatic flame display
- Premium Metal Construction — Fire-rated (Class B) matte-black metal base; robust and weather-resistant
- Indoor & Outdoor Versatile — Ideal for gardens, courtyards, pathways, guesthouses, lobbies, and living rooms
Product Details
- Primary Material: Metal
- Finish: Matte black
- Customisable: Yes — diameter and height made to order
- Suitable For: Outdoor landscapes, garden pathways, courtyards, guesthouses, indoor lobbies
Frequently Asked Questions
Can I use this fireplace indoors?
Yes. Bioethanol burns cleanly with no smoke or ash, making it safe for well-ventilated indoor spaces such as hotel lobbies, living rooms, and covered verandas.
Can I customise the size?
Absolutely. Both the diameter and height are made to order. Contact us with your project dimensions and we will provide a tailored quote.
Is it suitable for outdoor garden and courtyard settings?
Yes — this is one of its primary applications. The metal body is built for landscape use, and the glass guard provides meaningful wind protection for the flame.
How does the deposit purchase work?
A bespoke deposit is taken at order to begin production. Our team will confirm your specifications, custom size, and lead time before manufacturing commences.
What fuel does it use?
Standard bioethanol (alcohol fuel). This is widely available, clean-burning, and produces a vivid real flame with no harmful emissions when used as directed.
View Compliance & Installation Guide
Minimal by design, magnetic by presence — the Osiris Cylindrical Bioethanol Fireplace is a freestanding column fire feature engineered for landscapes, courtyards, guesthouses, garden walkways, and luxury interiors alike. Its sleek matte-black metal cylinder cradles a crystal-clear glass flame guard through which a clean-burning real bioethanol flame dances, becoming a focal point wherever it stands. Both the diameter and height are available on a fully bespoke basis, so this piece integrates precisely into your project. Browse our outdoor fireplaces collection or explore the full designer fireplace range to complete your space.
- Real-Flame Bioethanol Burner — Clean-burning alcohol fuel; no flue, no smoke, no gas line required
- Glass Flame Guard — Cylindrical borosilicate glass shield for wind protection and a dramatic flame display
- Premium Metal Construction — Fire-rated (Class B) matte-black metal base; robust and weather-resistant
- Indoor & Outdoor Versatile — Ideal for gardens, courtyards, pathways, guesthouses, lobbies, and living rooms
Product Details
- Primary Material: Metal
- Finish: Matte black
- Customisable: Yes — diameter and height made to order
- Suitable For: Outdoor landscapes, garden pathways, courtyards, guesthouses, indoor lobbies
Frequently Asked Questions
Can I use this fireplace indoors?
Yes. Bioethanol burns cleanly with no smoke or ash, making it safe for well-ventilated indoor spaces such as hotel lobbies, living rooms, and covered verandas.
Can I customise the size?
Absolutely. Both the diameter and height are made to order. Contact us with your project dimensions and we will provide a tailored quote.
Is it suitable for outdoor garden and courtyard settings?
Yes — this is one of its primary applications. The metal body is built for landscape use, and the glass guard provides meaningful wind protection for the flame.
How does the deposit purchase work?
A bespoke deposit is taken at order to begin production. Our team will confirm your specifications, custom size, and lead time before manufacturing commences.
What fuel does it use?
Standard bioethanol (alcohol fuel). This is widely available, clean-burning, and produces a vivid real flame with no harmful emissions when used as directed.
Fireplace Safety, Compliance & Installation
Explore our international fireplace compliance documentation, installation guides, manufacturing & delivery information.
View Our International Fireplace Regulations Guide
GLOBAL FIREPLACE REGULATIONS & COMPLIANCE GUIDE
This illustrated guide provides an overview of the international regulatory frameworks and key safety considerations associated with fireplace installations.
Important: The guide is intended as general regulatory information. Product-specific conformity, certification and installation approval must be established using the applicable technical evidence and local requirements.
Fireplace Compliance Documentation & Technical Reports
Technical information for informed purchasing and installation
We recognise the importance of making relevant technical information available to customers, architects, designers and professional installers.
Our fireplace documentation includes information relating to product construction, applicable testing criteria, safety clearances and installation considerations.
What does the compliance report cover?
The downloadable document includes information for the specified solid-fuel suspended fireplace models, including:
- Product construction and materials.
- Firebox, baffle and flue specifications.
- Applicable North American product standards.
- Clearance and floor-protection information.
- Installation considerations for the United States and Canada.
- A separate European installation and regulatory information appendix.
- Additional requirements relating to Germany, France, Italy and Switzerland.
The original North American listing identifies UL 1482:2011 and CAN/ULC S627 (2023) as applicable criteria for the listed models.
The European appendix provides supplementary guidance about the evidence and installation checks required in European markets.
Customers, architects and professional installers may consult this document when reviewing the listed fireplace models.
Please note: This original report applies to the models identified in the document. The European appendix is seller-issued guidance, not an independent European certification. The report must not be treated as blanket approval for every fireplace in our collection or every installation location.
For technical information relating to a particular model, please contact our team before ordering on Whatsapp or email us at [email protected]
Every property is different. Your fireplace should be designed around your space.
Custom Fireplace Measurements & Installation Planning
Our suspended fireplaces can be customised according to the customer's room configuration, ceiling height, installation position and design preferences. To help us prepare an accurate quotation and suitable fireplace configuration, we request several measurements and property details before manufacturing.
Step 1
Measure Your Room Height
Measure the total distance from the finished floor to the ceiling.
For a straight ceiling, one floor-to-ceiling measurement is generally sufficient for the initial assessment.
For a sloping ceiling, provide the floor-to-ceiling height at both the lowest and highest points of the intended installation area.
These measurements help us understand the available vertical space and plan the fireplace's overall proportions.
Step 2
Choose Your Preferred Fireplace Height
Tell us how high you would like the bottom of the suspended fireplace hood to sit above the finished floor.
This allows us to calculate the required hanging position and the approximate visible suspension length.
The final installation height must also satisfy applicable safety and clearance requirements.
Step 3
Determine the Suspension Pipe Length
The visible pipe length is calculated using the ceiling height and the selected fireplace position, allowing for the fireplace's actual dimensions and connection details.
We can assist with this calculation once we receive your measurements.
Step 4
Confirm Your Ceiling Construction
Please tell us what type of ceiling you have:
Concrete
Timber
Steel structure
Another construction type
Suspended fireplaces require appropriate structural support. The ceiling construction and fixing arrangement must be assessed by a suitably qualified professional.
Step 5
Provide Roof and Chimney Information
For fireplaces requiring a chimney or flue, we may need details about your roof construction, roof pitch, chimney route and proposed outlet location.
This information helps determine the appropriate flue configuration and any additional installation considerations.
Step 6
Check Safety Clearances
Adequate separation from walls, furniture, ceilings and combustible materials is essential.
The required distances depend on the fireplace model, fuel type, flue arrangement and applicable local regulations.
Our team can provide relevant product information for review by your installer.
Step 7
Confirm Ventilation Requirements
Fireplaces that burn wood or other combustible fuels require an appropriate combustion-air supply and safe exhaust arrangement.
Ventilation requirements must be assessed for the individual property and appliance.
Step 8
Share Photographs of Your Room
We strongly recommend sending clear photographs of the proposed installation area.
Photographs help us understand the room layout, ceiling construction, surrounding furniture and any obstacles that may affect the fireplace configuration.
Frequently Asked Questions
Yes. We arrange international fireplace shipments and can assist customers in the United Kingdom, Europe, North America, Australia, the UAE and other destinations.
Our fireplaces are supplied to international customers, but suitability depends on the exact model, fuel type and local installation requirements. We can provide available product information for review by your qualified installer or relevant authority.
Yes. Many of our fireplaces are made to order and can be customised according to the dimensions and configuration of your property.
We generally require the room height, preferred fireplace position, ceiling type and photographs of the installation area. Additional roof, chimney and ventilation information may be needed depending on the model.
Our team assists with fireplace specifications and installation planning information. Physical installation should be undertaken by suitably qualified local professionals who can assess the property and comply with local regulations.
Large fireplaces are securely protected and packed in custom-made wooden crates specifically manufactured for the order.
Yes. We coordinate international freight transport and the associated shipping arrangements.
We manage the customs-clearance process through our shipping partners. Any information or documents required from you will be explained where necessary.
Where your quotation confirms that customs duties and import charges are included, these are covered under the agreed order terms.
Yes. Once production is complete, we can share photographs and videos of your finished fireplace before dispatch.
Yes. The relevant compliance document is available on this page. Please review its stated model coverage and limitations, and contact our team if you require information for a different fireplace.
Our team is here to help you plan your fireplace purchase.
Need Help Choosing or Customising Your Fireplace?
Whether you are furnishing a private residence, designing a luxury interior or planning a commercial installation, we can assist with:
Selecting a suitable fireplace design.
Reviewing room measurements.
Discussing available customisation options.
Preparing a personalised quotation.
Providing available technical documentation.
Explaining production and international shipping arrangements.
Contact us through WhatsApp and share photographs of your room together with any measurements you already have.