What happens after you place your Order?
- Once payment is cleared Order goes under production which vary between the statue sizes, if a statue is larger in height than 90cm it will take 7 to 10 working days and anything smallerhan 90cm is just 1 to 2 working days.
- Once production is complete your order is collected by the shipping company which would take up to 5 to 7 working days for statues smaller than 90cm and for larger than 90cm its 22 working days. to deliver your Sculpture, Due to the large size of the sculpture we use dellivery via shipping company as its packed in a wooden cage for its secure delivery and you also get a tracking link to track the status of delivery.
How can you see your parcel status when with courier?
Once an order is collected by the courier we update courier tracking number on your order and an instant email goes to your email address you provided at the time of your order. We always recommend adding your phone number when placing an order as this way couriers can send you tracking updates and also they can call you prior to delivery in some cases.
Proof of Delivery?
Once an order is delivered it will show teh status on the tracking link we provided and within 1 working day of the order delivered to you there is a proof of delivery document attached on the courier website for your parcel acknowledgement.
