Frequently Asked Questions
Yes — every lighting fixture we sell is fully compliant with UK, USA, Canada, Australia and EU electrical safety standards, including CE and UKCA certification where applicable. All products are tested to ensure they meet the required voltage, wattage, and insulation standards for safe use in your homes. Whether you're browsing our chandeliers or our floor and table lamps, you can shop with complete confidence.
Our lighting range is one of the most comprehensive you'll find online. We stock luxury chandeliers, designer pendant lights, floor and table lamps, kids room lighting, and kitchen island lighting. Whether you're looking for a statement centrepiece or subtle ambient lighting, we have the perfect fixture for every room and style.
Every product listing clearly states the bulb type (E27, E14, GU10, etc.), fitting size, maximum wattage, and whether bulbs are included. If you're unsure, our customer care team is happy to advise — simply contact us before ordering. We also recommend checking your existing ceiling rose or lamp holder before purchasing to ensure compatibility.
Yes — we stock chandeliers in a range of drop lengths and profiles to suit different ceiling heights. Each product listing includes full dimensions including height, width, and adjustable chain/rod length. For rooms with lower ceilings, we recommend our flush or semi-flush options. Browse our full chandelier lighting collection and filter by size to find your ideal fit.
For hardwired ceiling fixtures — including chandeliers and pendant lights — law requires installation by a qualified electrician. This ensures your fitting is safely connected and compliant with Part P of the Building Regulations. Plug-in lamps and floor lamps require no installation and are ready to use straight out of the box. Browse our floor and table lamps for a no-installation option.
Absolutely. Our kids room lighting range is specifically selected with child safety in mind — featuring low heat output, enclosed bulb designs, and robust construction. All fixtures meet the same safety certifications as our other ranges. We also offer a full kids' decor collection including furniture and wall art to complete the room.
Our lighting fixtures are manufactured by us and selected for their build quality, finish durability, and aesthetic impact. We don't list products that don't meet our internal quality bar. You can read verified customer reviews on our dedicated Reviews page to see what our customers say about their purchases — from chandeliers to bedside lamps.
Yes — we regularly run promotions across our lighting range. You can browse our current lighting sale and discounted lighting fixtures collections for the latest reduced-price pieces. Signing up to our newsletter is the best way to be first to know about new offers and seasonal promotions.
Large and delicate fixtures such as chandeliers are packaged in reinforced, multi-layer protective packaging to prevent damage in transit. Fragile components are individually wrapped and secured. Delivery timeframes for larger items are typically 5–7 working days, and you'll receive full tracking information once your order is dispatched. If any item arrives damaged, contact us immediately and we'll resolve it swiftly.
We offer a 30-day returns policy on all lighting products. If you're not satisfied with your purchase — whether it's a pendant light, a chandelier, or a table lamp — you can return it in its original packaging for a full refund or exchange. Items must be unused and uninstalled. Read what our customers say about their experience on our Reviews page.